Развитие маркетингового подхода в организации и оказании государственных услуг в сфере социального обеспечения: анализ качества и способы его повышения

: магистерская диссертация

学生论文: Master's Thesis

摘要

The aim of the study is to develop a marketing approach in the organization and provision of public services in the field of social security, as well as to develop a project to improve the quality of public services provided by the Department of Social Policy in the Oktyabrsky District of Yekaterinburg. The object of research is a marketing approach to the organization and provision of public services in the field of social security. Research methods: analysis of regulatory legal acts, theoretical literature, comparative analysis, statistical analysis, sociological method. In the process of research, the theoretical aspects of the marketing approach in the organization and provision of public services in the field of social security were analyzed, the organization and provision of public services in the field of social security was analyzed in the executive body of the government of the constituent entity of the Russian Federation, namely, in the Department of Social Policy for the Oktyabrsky District of Yekaterinburg. The result of the work was the development of the project "Improving the quality of public services in the field of social policy."
奖励日期2020
语言Russian
授予机构
  • Ural Federal University
导师Людмила Ивановна Воронина (Supervisor)

引用此

Развитие маркетингового подхода в организации и оказании государственных услуг в сфере социального обеспечения: анализ качества и способы его повышения: магистерская диссертация
Ахаимова, А. И. (Author). 2020

学生论文: Master's Thesis